Safeway Moving and Storage

Worst experience of my life. Was quoted a price and paid over $4800. Day movers showed up I was told I had to pay another $1000 for the truck as this was a different company. When questioned, I was then told the initial payment to Safeway was only for the "booking" company. If I didn't pay they wouldn't load the truck and would just leave. The truck didn't show up for 3 weeks. Found out later my items were stored in a warehouse in Toledo, OH. When truck finally showed up on a rainy evening, boxes were crushed as though other items were stacked on them. Dishes were broken, furniture had gouges in the wood, a desk/file cabinet was so damaged I had to replace it, etc. Once I started unpacking I discovered all the items that were stolen; Kirby vacuum, 3 Montrose Jazz posters, Canon camera, a box of pictures, broken lamps, damaged shades, etc. When I called I was referred to another company. Numerous calls were a waste of breath. No compensation and absolutely no help. Move, lost, stolen and damage ended up over $9000. DO NOT USE as they can't be trusted.

Move size: Partial Move Service cost: $9000

I thought I found the perfect movers for my 79 year old dad to move from L.I. NY to FL pick up went very well and that's where everything went into disaster mode. It took almost a month for delivery. When they finally set a date and time drivers were 5 hrs late arrived at 10pmwouldnottakeanythingoff truck until my dad paid and signed paper work. They left approx 1am told my dad they lost the screws for all major items (beds, nights stands, dressers, couches) driver claimed they would go back to whse and look. When my dad called the driver after 2 days of no contact he acted as if he had no idea what he was talking about. Meanwhile my dad found the screws in a box that they ditched them in to avoid putting anything major together. After several calls and emails to the VP of the company of course he stopped responding after the 2nd day. Finally after a week they outsourced someone to put his furniture together. So I STRONGLY suggest DO NOT USE SAFEWAY they in my opinion are not trustworthy

Move size: 2 Bedroom Home Service cost: $4200

This was the first time I have ever used a mover, I did not know what to exspect, I asked them about insurance and they told me it was included in the price, they would not load the truck until I paid them. They where supposed to put things together after they arrived at the new address, they unloaded every thing they had and took off. Tv stand screws missing tv stand distroyed anyway, curio cabinet distorted, computer desk distorted, coffee table damaged , $600 VACUUM cleaner missing, camcorder missing DVD player missing, family pictures damaged, family movies missing. Filed a claim they offered $74 if you ever hire a mover please check them out doint do what I did trust them, they do not give a dam about you or your belongings, remember the name safe way out of florida,I have over $3000 dollars worth of damage and missing PROPERTY, it is a big scam,.

Service cost: $2800

This is by far the worst company you can choose for your moving needs. They are great up front (getting you quote and taking your deposit) but when it comes to claims or accepting any responsibility for broken or lost items, they do not care about their customers or trying to resolve issues - total con artists. I have been waiting three months for a response to my claim and I am the ONLY one putting in effort to get it resolved. The prices are good, but you get what you pay for!!!! DO NOT USE THIS COMPANY!!!!

Move size: 1 Bedroom Home Service cost: $3800